Photo by Kyle Glenn on Unsplash
The pandemic has accelerated existing estate agency trends: the shift from physical to online retail. As the influence of the virus on everyday life recedes, we expect that long-term repercussions will remain for supply-demand dynamics across the real estate market.
Recovery will create more anxiety among stakeholders post-COVID. Their expectations for service, safety and security have changed, perhaps permanently—it will be critical for Estate Agents to reach and exceed these new expectations from the modern buyers while seeking to restore confidence and chart a new path forward.
How does this impact Estate Agents?
There are plenty of stories about the high rates of property valuations in the current market, and how highly competitive the property market is with consumers seeking out a minimum of 2 or 3 property valuations.
The current consumer is more demanding and pressures Estate Agents to prove in detail the value of their marketing services. Successful Agents are placing a renewed emphasis on engagement and service to reassure the consumer their property transaction is in professional and experienced hands.
It is essential for Estate Agents to offer a different solution to stand out from its competitors. With Moveable, Estate Agents can offer a seamless digital experience that will connect immediately with sellers and buyers alike.
About Moveable
Moveable is a free web application that supports movers throughout their purchasing and moving journey, while offering added value in the many services associated with the move (try it now!)
Moveable streamlines the moving journey for the end-user by providing transparency over the various stages and parties involved in the process, by educating the homemover on key-tasks, by allowing easy collaboration with co-movers and third-party services, by centralising communication processes, by providing competitive quotes for products and services, and by allowing quick and easy storage and shareability features for documents and contact details.
Get your own branded version of Moveable
Our white labelling option allows Estate Agents to have their own branded version of Moveable, offering their customers the same quality product and experience.
There are many benefits in having your own branded version of the webapp, but one of the most important things is how you will be providing a new, intuitive, and engaging experience to your customer. By offering this extended and connected journey, your customer will have access to a wide marketplace to find products and services associated with their home move. With Moveable, you can stay in touch with your customer for the whole journey, giving you the opportunity to engage in further business.
Stand out from the crown with Moveable
As an estate agency, communication is key, and in todays “always-on” consumers expect to use new innovative ways to stay connected. Following the pandemic rush for property technology, you have a real opportunity to differentiate your business and delight your customers while driving real business growth.
As Harvard Business Review advises “tell your existing customers how you are serving them in new ways and reach out to potential customers by offering new products or services that solve a new problem.”
“The pandemic has presented an opportunity for Estate Agents to showcase their commitment to customer service and highlight the additional value they can create within the home moving process ”, says Daniel Rodgers, Chief Revenue Officer at Moveable.
If you are serious about making a difference to your customers’ moving journey while standing out from the crowd, then please get in touch with us to find out how Moveable can help your business. You can also sign-up to Moveable and experience for yourself the user interface and information guides that our team of experts has put together to help the thousands of home movers in the UK.